Privacy Policy

ServiceLedger (“we”, “us”) operates getserviceledger.com. This policy explains how we collect, use, and protect information when you use our platform.

• Account information — your name, email, business name, and phone number
• Customer data — names, addresses, and phone numbers entered by business owners about their own customers
• Job and service records — quotes, invoices, schedules, and service history
• Photos uploaded to document job completion
• Payment information — processed by Stripe. We never store card numbers
• SMS and email communication logs — delivery and read status, opt-out flags
• Usage data and analytics — pages visited, features used

• To provide and operate the ServiceLedger platform
• To send transactional SMS and email notifications related to your services
• To process payments via Stripe
• To improve the platform and fix bugs
• We never sell your data to third parties
• We never send marketing SMS without explicit consent

ServiceLedger sends transactional SMS only. Message types include appointment confirmations, invoice notifications, payment reminders, job completion alerts, and crew schedule notifications.

• You can opt out at any time by replying STOP to any message
• Message and data rates may apply
• Message frequency varies based on service activity

We do not share your mobile phone number with third parties for marketing or promotional purposes. Mobile numbers are used only to deliver the transactional messages described above, via the SMS provider listed in section 5.

See our SMS Consent Policy for full details on how consent is collected and honored.

We share data only with the service providers that ServiceLedger relies on to operate, and only what each provider needs to function:

• Stripe — payment processing
• Twilio — SMS delivery
• Resend — email delivery
• Supabase — data storage and authentication
• Sentry — error monitoring

• Account data is retained while your account is active
• Data is deleted on written request to [email protected]
• Payment records are retained for 7 years to comply with financial regulations

• Access your data
• Correct inaccurate data
• Request deletion
• Opt out of SMS communications by replying STOP

To exercise any of these rights, email [email protected].

California residents have the following rights under the California Consumer Privacy Act:

• The right to know what personal information is collected
• The right to delete personal information
• The right to opt out of the sale of personal information — we do not sell data

To exercise these rights, email [email protected].

• HTTPS encryption in transit
• Encrypted at rest in Supabase
• Row-level security on tenant data
• Regular security audits

ServiceLedger
[email protected]
getserviceledger.com